Discover the powerful features of FocalRate
A fully customizable review funnel designed to direct great reviews to your integrated review platforms while redirecting bad reviews to a private form so your online reputation stays intact.
Send review requests with a customizable link via SMS, Email, WhatsApp or a QR code and respond to reviews from all integrated review platforms all from within the app. You can even adjust the name of the sender.
Observe all the reviews from your review accounts in one easy-to-navigate dashboard. Sort them by date, positive or negative, the site the review was given and whether they've been responded to or not.
Collate all your reviews from your linked review accounts and analyze the data in one easy-to-use analytics dashboard. Track your reviews over time and assess the results of the platform and how it is performing.
Simplify the review collection process with our built-in automation tools. Connect to your Google Sheets, Google Forms, Shopify and Stripe accounts to automatically onboard new clients into the platform and send review requests.
Our AI Assistant can instantly generate professional, descriptive responses to reviews and engage with your audience swiftly and securely. Save time and stress by allowing our assistant to do all the work!
Show off all your great reviews on your website with copy-and-paste HTML code. Display your reviews in a carousel, a feed, a popup or a badge style. You can even display video reviews given by your happy customers in your review funnel!
Our platform is constantly expanding, and we are currently up to 40+ review channels, including Google Reviews, Facebook, TripAdvisor, Yelp, Expedia, YellowPages, Trustpilot, Booking.com, and many more.
CAD/MONTH
3 review integrations
25 monthly SMS messages
100 monthly emails
100 monthly WhatsApp messages
Personal QR code
Website review widgets
Social media sharing
Analytics
AI review response assistant
Outreach Automations
Branding Removal
CAD/MONTH
10 review integrations
50 monthly SMS messages
500 monthly emails
500 monthly WhatsApp messages
Personal QR code
Website review widgets
Social media sharing
Analytics
AI review response assistant
Outreach Automations
Branding Removal
CAD/MONTH
UNLIMITED review integrations
75 monthly SMS messages
1000 monthly emails
UNLIMITED monthly WhatsApp messages
Personal QR code
Website review widgets
Social media sharing
Analytics
AI review response assistant
Outreach Automations
Branding Removal
FocalRate is a state-of-the-art software service crafted to assist businesses in managing their online reputation efficiently. It enables the collection of reviews, acquisition of video testimonials, and management of negative feedback. With FocalRate, businesses can respond to all reviews from a unified dashboard, integrate various communication channels like email, SMS, WhatsApp, and utilize QR codes for broad review solicitation.
FocalRate is a tool to help businesses attract more customers by organically climbing review platform rankings. According to a Harvard study, a one-star increase in a businesses' review rating can lead to a 9% increase in revenue. Meanwhile, a one-star decrease in their overall rating could lead to a 5% loss in revenue.
Yes, FocalRate is designed to mitigate the impact of negative reviews by directing them to a separate channel through the Focal Funnel. This feature allows businesses to address concerns privately, preventing potential damage to their online reputation, while maintaining their publicly visible scores on review platforms.
FocalRate integrates with 40+ review channels including Facebook, Google, Trustpilot, Tripadvisor, Booking.com, AirBnB, Google Play, App Store, Yelp, Agoda, Amazon, eBay, YellowPages, OpenTable, Healthgrades, RateMDs, Zocdoc, BBB, Foursquare, Zillow, Etsy, Expedia, Indeed, Zomato, Capterra, VRBO, Google Shopping, Angi, Glassdoor, Home Advisor, Houzz, Laywers.com, Avvo, Thumbstack, Cars.com, CarGurus, DealerRater, FindLaw, Product Review, Hotels.com, AliExpress, Product Hunt, WebMD, and CitySearch.
FocalRate enables connections to platforms such as Google Sheets, Forms and Calendar, PayPal, Stripe, Shopify, Quickbooks and even custom webhook integrations to automatically sync customers into your FocalRate contacts and send review requests. You can even schedule follow-up requests for unanswered messages!
Results may vary depending on various factors such as your industry, current online reputation, and customer engagement. However, businesses using FocalRate typically start seeing improvements in their online reputation within a week of consistent use. Routinely collecting positive reviews and managing your online presence through FocalRate can lead to long-term benefits for your business.
Businesses can easily display positive reviews on their website by copying and pasting HTML code provided by FocalRate. This code automatically updates to showcase great reviews, enhancing the credibility and attractiveness of the business to website visitors.
Yes, FocalRate offers the capability to automatically generate social media posts featuring positive reviews. These can be shared on platforms like Facebook and Instagram, helping businesses leverage social proof to enhance their reputation and attract new customers.
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